On the positive side, Mr Arutyunyan marked the transparency of state institutions, which generally did not refuse to provide the requested information, the “News-Armenia” writes.
According to the Ombudsman, the year 2009 saw an increased number of complaints against the Ministry of Education and Sciences of Armenia. Citizens also complained of the police, city mayoralty, courts and other institutions, the “NEWS.am” reports.
Source: http://caucasusnetwork.org
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